Privacy Policy

Welcome to Cranmore’s Privacy Notice. This page describes how we collect, store and use any information we collect about you. 

What information do we collect about you?

We collect information about you when you become a customer, request information, or enquire about a demonstration of our products and services.

We also collect information about how you use our website through cookies.

The data collected includes:

  • Type of request made (for example, a request for a demonstration)
  • Device information
  • First name
  • Last name
  • Email address
  • Phone number
  • Location data
  • Cookies
  • IP addresses
  • Company information 
  • Project information
  • Any other data you provide
This information is collected with opt-in consent from the user or for legitimate business purposes.
 

How we use this information

We collect information about you to help us respond to your requests for information and to ensure the website is functioning as it should. 

Cranmore will never sell information collected for marketing purposes with third parties.

If you no longer wish to be contacted about a request you have made, please email us at info@cranmoreconsulting.com to have your data deleted.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at info@cranmoreconsulting.com.

 

Cookies

Cookies are text files which are saved to your device. They help us collect standard internet log information and help us understand if you are a return visitor, and other behaviour information. We use this information to ensure visitors find what they are looking for and ways to further improve users’ experience. 

For further information about cookies, visit http://www.aboutcookies.org or http://www.allaboutcookies.org.

You can adjust your browser so that it will not accept cookies. The above websites also explain how you can remove unwanted cookies from your browser.

 

Third party processors

 Cranmore will never sell your data to third parties. There may, however, be legitimate business or operational reasons for us to share personal data with third parties, such as with search engine and web analytics agencies. If shared, all personal data will be treated with full compliance and confidentially. 

We occasionally use carefully selected partners and service providers to process personal information about you on our behalf in limited and specific ways. 

 

Digital marketing service providers

We periodically appoint digital marketing agents to conduct marketing activity on our behalf. All such activity is fully compliant with existing standards related to the processing of personal information.  

Our appointed data processors include:

(i) Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. 

You can contact Sopro and view their Privacy Policy here: http://sopro.io. Sopro are registered with the ICO, reg: ZA346877. Their Data Protection Officer can be emailed at: dpo@sopro.io.

 

Privacy notice updates

We keep our Privacy Policy under regular review and any updates will be published on this web page. This Privacy Notice was last updated on 5 October 2021.

Please contact us if you have any questions about our privacy policies or would like to know more about any information we hold about you:


Where we store and process personal data

Cranmore does not currently store or process data outside of the UK and, as such, we remain subject to the current laws in this jurisdiction. Any changes to where we store and process data will be stated on our site and communicated to affected users. 

 

Making a complaint

If you believe your personal data has been misused, you have the right to submit a complaint with a supervisory authority. In the UK, this is the Information Commissioner’s Office. In the Republic of Ireland, this is the Data Protection Commissioner.